2-Day Operational Learning Workshop

Build Operational Learning skills in practice

Workshop Summary

This practical, guided workshop is designed for teams looking to strengthen learning and continuously improve the way operational work is carried out. Participants develop practical skills through hands-on exercises, real-world scenarios and facilitated discussions that can be applied immediately in their workplace.

Duration: 2 Days
Location: Public dates, as scheduled; In-house, by arrangement
Delivery: Virtual (on Zoom); Face-to-Face available for in-house delivery
Note: Virtual courses are run in AEST (Australian Eastern Standard Time)

Suitable for: Anyone wanting to develop and practice HOP leadership skills for greater learning and system improvement
Course Investment: $1,695 per person. Contact us for a quote to run this as a private in-house workshop for your team.

Upcoming Dates

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Workshop Overview

Operational Learning is at the heart of Human and Organisational Performance (HOP). Organisations that develop strong Operational Learning capability don't have to rely on learning only after something goes wrong; they intentionally create opportunities to learn from everyday work, strengthening systems and improving performance over time.

This practical two-day workshop equips participants with the mindset, skills and tools to embed Operational Learning into the way work is led, managed and improved. Through active discussions, practical exercises and real workplace examples, participants will explore how to apply Operational Learning principles to existing activities, such as investigations, safety conversations and everyday operational interactions, while also developing confidence in using new tools and approaches to better understand work as it is really done.

Participants will leave with practical skills, improved facilitation capability, and a toolkit of Operational Learning approaches they can immediately apply to strengthen learning, improve system performance, and support a more adaptive, resilient organisation.

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